Showroom Auto Detail

Vahe 6 months ago

I’ve had my car since 2015 and never got a detail done until 2025. I figured it would be a great 10th birthday present, and I was right. I spent a good amount of time searching for detail shops all across LA and the prices were pretty steep. I eventually came across this place on Groupon and got a great deal. It was on Christmas Day and Groupon was running their own sale simultaneously with the deal the shop was running. I purchased a full interior/exterior package for $175 that day. Called and made an appointment with Liz and took it in the following week. Since then, I’ve been keeping up with my regular car washes but didn’t take it in for another detail until last month. I purchased the Groupon again, and this time it was around $190 which was still worth it. This place is genuinely fantastic. Liz is awesome at the front desk. Very pleasant and lovely to talk to. Great energy. Everyone else is very hardworking and meticulous. Genaro and Jose worked on my car this second time and they did an incredible job. My car looks like I just bought it off the lot! Every nook and cranny has been cleaned, both on the inside and outside. I do miss their old location but I’m glad they were

A 7 months ago

‼️⚠️FOR GROUPON CUSTOMERS⚠️‼️ I’m honestly disappointed with the results of the full detail service. I paid $234 in total and booked the service through Groupon, expecting the same quality of work that any full detail customer would receive. Unfortunately, the outcome felt more like a basic car wash than a full detail. There were still visible water spots and streaks on the mirrors, dust and residue on the dashboard and center console, and crumbs and debris left under the seats and on the floor mats. These are areas that should absolutely be addressed with a full detail, regardless of how the service was booked. The receptionist was very nice and professional, which I appreciated. However, the quality of the detailing itself did not meet expectations. It left me feeling confused and disappointed, and it honestly made me wonder if the reduced quality of service was because I booked through Groupon. If Groupon customers receive a lesser service, that should be clearly disclosed. Otherwise, the quality should be consistent. If that’s not the case, I don’t believe Groupon should be offered at all. I hope this feedback helps improve future services, but this experience did not reflect t

Joma Geneciran a year ago

I had an incredible experience at Showroom Auto Detail in Pasadena. Carlos and his team went above and beyond. I brought my car in after returning from Burning Man, where it endured alkaline dust, rain-soaked mud, and all kinds of desert grit from helping build an art installation. Needless to say, the car was in rough shape. I opted for the #1 exterior wash plus an interior detail, and when they finished it looked like it had just rolled off the lot. As we were heading out, my partner reminded me the engine was probably coated in playa dust too. We popped the hood and sure enough, it was packed. Since it was about 20 minutes before closing, we assumed we would have to bring it back another day. Instead, Carlos offered to clean the engine bay on the spot, which also meant re-doing parts of the exterior afterward. The quality of work was amazing, and the level of customer service from everyone (front staff to back) truly impressed me. I will definitely be bringing my partner’s car here next, and I have already started recommending Showroom Auto Detail Pasadena to friends. If you are looking for a thorough detail and a team that actually cares, this is the place.

Allen Gharapetian a year ago

Based on my pleasant interaction on the phone to book an appointment for a full detail (wash, clay bar, wax), I was hoping for a positive experience at Showroom Auto Detail. They have very recently hiked their prices by a whopping 20% (Level 3 detail used to be $200 and now it is $240) and even the signs in their waiting room still show the old pricing. As such, I was hoping that I’ll get real “professionals” working on my car that are getting paid above the market average for their expertise. Anyway, I dropped off my car and nearly 3 hours later I got a call to come pick up it up with the receptionist making a comment that the car looks fantastic and that they close at 3 (who closes at 3?) Upon arrival to pick up the car, I was underwhelmed as a few spots that I had hoped would be “buffed” had not been. The reception lady commented that the experts working on the car were being super careful not to damage the paint. Anyway, I picked up the car as they were about to close and got back to my place, 2 miles away. Upon closer inspection, there was no effort put into properly wiping the car as it still had halos of the wax on the sides. The front wheel arches were left muddy and same f

Jay Sheng 3 years ago

A+ Service! First time here. Oscar and his staff are professional and friendly, they definitely bring a fresh and nice car back to me. My car has some hard water spots even they have stumped me for a long time. Oscar and his team did everything as I expected. 100% RECOMMEND for a Full Detail Service!